The room was pleasant, romantic, and well-equipped with basic facilities in a lovely setting.

it has marvellous and incredible location to see a lively market. 27 minutes drive to the airport, it is located hanoi，very close to the cathedral as well as hoan-kiem-lake. the food is different, appreciated continental breakfast.

Everything was lovely, this hotel had PROFESSIONAL staff and great location. The property is in the old district. We booked a junior suite with a clean bathroom.

Great location with friendly staff and beautiful views, near restaurants and cafés in a secure area.

Brand-new and tastefully decorated unit with garden view, Private Balcony, as example. Perfect location just next door to many restaurant, bar, shopping and local market, the Lake and Vietnam Airlines shuttle bus airport and other areas. Also, to ha long bay.

Clean rooms and friendly staff make this place a great choice. the rooms are modern and well-maintained, with nice features like a private balcony. Plus, they even have a cool glass divide in the bathroom! 😊 It was the perfect way to wrap up my trip.

Great location with a well-known prison nearby. 🗝️

This venue has an excellent location for enjoying views of Hoan Kiem Lake.

the location was perfect, close to popular attractions like Hoan Kiem Lake and the night market. the rooms were beautifully decorated and clean, with modern furniture. the staff were friendly, always serving with a smile. Special thanks to Ms. Jenny for helping me book my short package to Ha Long Bay and Phong Nha - Paradise Cave. the buffet breakfast was delicious with plenty of options. I'll definitely be back on my next trip. Cons: Cannot find any fault. 😊.

I was pleasantly surprised by my stay at Gem Premier Hotel & Spa. The location was excellent, right in the heart of the city and close to popular attractions. The room was spacious and comfortable, with a great view of the city. The staff were friendly and went above and beyond to make sure I had a great stay. I especially appreciated their assistance in organizing my tours to Ha Long Bay and Sapa. The breakfast buffet had a good variety of options. I would highly recommend this hotel for your stay in Hanoi.

We had a great time during our stay at this hotel, the suite we had was spacious and amazing.

The value for money at the hotel was excellent and the room was spacious, clean, and comfortable. The location was convenient and central to attractions, and the staff treated us with friendliness and provided helpful information.

The morning meal could have been better if there were more variety in the buffet options.

Great location, close to restaurants and local attractions. Daily room cleaning is a plus, as well as the included breakfast that offers both Western and local options. The staff is helpful and friendly.

Some guests were unhappy with the hotel's policy of collecting passports upon arrival and not returning them until departure. Others complained about the hotel charging an extra 3% for credit card payments and suggested paying in cash instead.

I had a great stay at this hotel in a very popular street in the heart of the old quarter. The hotel's attention to detail was impressive, from the nicely decorated rooms with a private balcony to the basic amenities provided. The staff were friendly and the service was excellent. The breakfast options were varied and included a selection of teas, coffees, scrambled eggs, and toast.

No improvements needed, everything was perfect.

The staff at this hotel were amazing! They welcomed me with a refreshing drink and tasty plate of fruit. They also gave me helpful recommendations for local attractions and restaurants. the hotel's location was perfect, right in the heart of the city. the rooms were lovely, clean, and comfortable, making my stay enjoyable.

There were a few things that I didn't like about this hotel. the first was that the breakfast buffet didn't have a lot of variety.